Tracks and Sessions
Click on a track title to view all sessions within that track. Please note that the conference schedule is subject to change without notice.
Note: While Jumpstart Day sessions are visible to all, they are only available to attendees who registered under the "Full Event" or "Jumpstart Only" participation levels.
- Jumpstart Day - Feb. 22
- Track 1: Your CRM investments: Optimizing customer, end-user, and business outcomes
- Track 2: Sales force, quotation, and order management
- Track 3: Marketing and trade promotion management
- Track 4: Interaction and call centers
- Track 5: E-commerce and online self-service
- Track 6: Your customer data: Management, analysis, visualization, and reporting
- Track 7: SAP CRM implementations, upgrades, integration, and infrastructure
- Vendor-Led Sessions
